Support
Questions, problems, or something that doesn't look right? We're a small team and we read everything.
Contact us
Email contact@rumandthatch.com. We aim to reply to questions within two business days, and to reports of abuse or safety problems within 24 hours.
Report a problem with a member or a post
On the website or in the app, use Report on a profile, post, comment, or message, and Block to stop someone from contacting you. You can also email us the details. See the Community Guidelines for what's not allowed.
Can't sign in?
Go to Sign in and choose “Forgot or never set a password?” We'll email you a link to set a new one. You can sign in with your username or your email.
Delete your account
You can delete your account yourself at any time, in the app or at rumandthatch.com/delete-account. It removes your profile, photos, friends, messages, and posts.
More answers
The FAQ covers how Rum & Thatch works. Our Privacy Policy and Terms explain how we handle your information and what we expect of everyone.